What marks do I need to become a tutor?
Vygo requires that students have achieved a minimum of 70% in a subject before they are permitted to tutor.
Do I have to tutor a specific course or can I provide general tutoring?
You can do both! When you're in the app, click on the 'Services' button at the bottom of the screen. There you'll be able to select between course tutoring or general tutoring (english, math etc.).
Can I charge whatever rate I want?
As long as your rate is not below the minimum wage, you are free to set whatever rate you'd like. We recommend you charge a reasonable hourly rate for your services, dependent upon your level of academic experience.
Will Vygo take a percentage of my earnings or charge a fee?
No. Vygo provides a free app for both tutors and students. As a tutor, you will be paid 100% of whatever rate you charge.
How does a tutoring session begin?
Both the tutor and student will need to 'begin the session' in order for the time to start being tracked. Once the session is complete, both parties must 'complete the session'.
My hour tutoring session went for an hour and a half. How will this affect what I'm paid?
The Vygo app tracks sessions in 5 minute intervals and will pay accordingly. For example, if you charge $20 an hour and your session went for 1.5 hours, you will be paid $30.
Do I get paid at my tutoring session or through the app?
All payment is done through the app and occurs automatically once a session has been completed. The Vygo payment system works in a similar way to that of Uber.
When will I see the money I earned tutoring appear in my account?
Once a tutoring session has been completed, funds should appear in your account within 1 business day.
Can I hold a tutoring session at my house?
No. For the safety of both the tutor and student, all session are required to be held in a public space or online.
When I first downloaded Vygo, I was using it as a student but now my needs have changed. How do I use it as a tutor?
Vygo allows you to toggle between student and tutor mode whenever you need. Simply click on the 'Account' button at the bottom right of your screen and then select 'Become a Tutor'.
I've encountered an issue with the app. What do I do?
Don't stress. Simply open the Vygo app, click on the 'Inbox' icon at the bottom of your screen and click 'Chat with Vygo'. Their friendly staff will be able to offer assistance with any app related inquiries.